Distance Contract
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Contract Subject
This distance contract is concluded between: SIA "Pro Web Works", Reg. No. 40103538406, legal address Rīgas iela 14, Ogre, LV-5001, Latvia and User — a person who registers on the platform and makes a purchase. The service provider provides a platform where the user can create their online school and create content (courses, materials, etc.). All functions and paid services are provided only in electronic format.
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Contract Validity
The distance contract comes into effect when the user registers on the platform and/or purchases a paid service.
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Service Description and Pricing
The platform's paid services (subscriptions, additional features, etc.) are detailed in the user profile. All prices are indicated in EUR including VAT.
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Payment
Payment for the service is made electronically through payment solutions offered on the platform (e.g., payment card, online banking, etc.).
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Right of Withdrawal
In accordance with Articles 10 and 12 of the Consumer Rights Protection Law and Cabinet Regulation No. 255, the user has the right to withdraw from the service within 14 days from the contract conclusion date:
- By canceling the subscription in your profile;
- If the service has not been fully used, a full or partial refund will be made according to the company's refund policy;
- Refund will be made within 14 days of receiving the withdrawal request. Important: the right of withdrawal cannot be used if the service has been fully used before the end of the withdrawal period.
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Contract Duration and Termination
The contract is valid for an indefinite period or until the end of the subscription. The user has the right to terminate the use of the service at any time using the profile section.
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Complaints and Dispute Resolution
In accordance with the Consumer Out-of-Court Dispute Resolution Law:
- The user can submit a complaint in writing to the Service Provider at [email protected];
- Or contact the Consumer Rights Protection Center (www.ptac.gov.lv).
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Other Terms
The service provider reserves the right to change the terms of use and prices, informing users in advance. Complete information is available in the platform's terms of use.
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Contract Acceptance
The service provider reserves the right to change the terms of use and prices, informing users in advance. Complete information is available in the platform's terms of use.