Privacy Policy

This privacy policy (hereinafter — "Policy") is issued by SIA "Pro Web Works", Reg. No. 40103538406, legal address Rīgas iela 14, Ogre, LV-5001, Latvia, to explain:

• what personal data we collect;
• what legal basis we use to process it;
• how long we store it;
• who it may be shared with;
• what your rights are.

We comply with:

• Regulation (EU) 2016/679 (GDPR)
• Latvia's "Personal Data Processing Law" (FPDAL)

1. What data we collect

   Data category	Examples	Source
   Identity data	first name, last name	data subject themselves
   Contact information	email, phone number	data subject themselves
   Payment data	card type, payment ID	payment processors
   Technical data	IP address, browser, device type	your browser
   Usage data	clicks, visited pages, course creation	your actions on the platform

2. How we use your data

   • To ensure platform functionality
   • To process payments and subscriptions
   • To provide customer support and communication
   • To improve the website and service
   • To fulfill legal obligations

3. Legal basis

   Basis	When we apply it	GDPR article
   Contract performance	account creation, course access	6 (1)(b)
   Legal obligation	invoice retention for 5 years	6 (1)(c)
   Legitimate interests	security monitoring, service development	6 (1)(f)
   Consent	marketing emails, cookies	6 (1)(a)

4. Retention periods

   • Contract data — up to 10 years after cooperation ends
   • Accounting documents — 5 years
   • Marketing consent — until withdrawal
   • Data that no longer needs to be stored is deleted or anonymized

5. Data sharing

   Recipient	Purpose	Protection mechanism
   Stripe / Montonio	payment processing	contract + PCI-DSS
   Hosting and email service provider	IT infrastructure	processor agreement (Art. 28 GDPR)
   State institutions	legal requirement compliance	request pursuant to legal act

   We never sell your data to third parties.

6. Your rights

   Rights	GDPR article	FPDAL article
   Access your data	15	25–27
   Correct inaccurate data	16	25
   Delete data	17	25
   Restrict processing	18	26
   Transfer data	20	25
   Object to processing	21	26
   Withdraw consent	7 (3)	25
   File a complaint	77	26

   Write to us at [email protected] or by post to the legal address.

7. Cookies

   Our website uses essential, statistical and marketing cookies. For detailed information, see Cookie Policy.

8. Data security

   • SSL/TLS encryption for all connections
   • Regular security updates and vulnerability testing
   • Access control based on "need-to-know" principle

9. Contact and complaints

   Email: [email protected]
   Complaints: www.dvi.gov.lv

10. Policy changes

    We may update this Policy from time to time. Significant changes will be published on the platform and sent to you by email.
    Last updated: 10.06.2025